Get in Touch With Us

Whether you have a question about one of our casino reviews, spotted something that needs a correction, or want to share feedback about the free spins offers we cover, this page explains how to get in touch and what happens next.

How to Reach the afillinger.com Team

Email is the most direct route to our team. Every message is read by a real person, and we aim to respond within two working days. When you write in, a short description of what your message is about helps us get it to the right person quickly.

Please contact us at: [email protected]

We do not operate a chatbot or an automated reply system. If you write to us, you will hear back from someone who has actually read your message.

What You Can Ask Us About

No message is too small. These are the topics we hear about most often:

• Casino and bonus questions — If anything on our reviews is unclear — wagering requirements, free spins terms, eligibility rules — ask and we will explain in plain language.
• Accuracy and corrections — Bonus offers, payment methods and licensing details change. If you have spotted something that looks out of date, please flag it. We take accuracy seriously and investigate every report.
• Content suggestions — Is there a casino, a game category or a topic you would like us to cover? Reader suggestions shape what we research next.
• Partnership and commercial enquiries — If you represent a brand or an organisation and would like to explore working together, introduce yourself and outline what you have in mind. We review all approaches and respond to those that fit our editorial standards.
• Responsible gambling concerns — If you or someone you know is finding it difficult to stay in control of their gambling, mention it in your message and we will point you to the right support services without delay.

Responsible Gambling — Who to Contact Directly

Our team can point you in the right direction, but if you need support now, these organisations are better placed to help immediately:

• National Council on Problem Gambling (NCPG) — Helpline: 1-800-522-4700, available 24 hours a day.
• Gamblers Anonymous — A peer-support network with in-person and online meetings across the US.
• State self-exclusion programmes — Most regulated US states offer voluntary self-exclusion through their gaming control boards. If you need help finding your state's programme, ask us and we will locate the relevant link.

Gambling should stay a form of entertainment. Setting deposit limits, time limits and loss limits before you play is always worth doing — most licensed casinos let you do this from within your account settings.

A Note on How Our Reviews Work

afillinger.com publishes independent comparisons of online casinos available to US players. Our editorial team researches each site's licensing status, bonus terms, payment options and game range. Commission arrangements with casino operators do not determine rankings — position in our listings reflects our editorial assessment only.

All casinos featured on this site are required to hold a valid licence from a recognised gaming authority. We verify HTTPS encryption, check for certified random number generators (RNGs) on applicable games, and assess the fairness of bonus terms including wagering requirements, expiry dates and withdrawal caps. If you believe a listed casino no longer meets those standards, please tell us.

For a broader look at the free spins offers and welcome bonuses we currently cover, or to read our full casino write-ups, explore the rest of the site — including our guide to top-rated casino options for 2026.

What Happens After You Email

Here is what you can expect once your message arrives:

1. A member of our team reads your message in full — no auto-replies used as a substitute for a real response.
2. If your message relates to a factual claim or a listed offer, we check it against our records before replying.
3. We aim to respond within two working days. During peak periods it may take slightly longer, but we follow up on every message.
4. If your query involves a responsible gambling concern, we treat it as a priority and respond as quickly as possible.

Reader Feedback and Editorial Standards

This site is built on the principle that useful, honest comparison content serves readers better than promotional copy. If something we have published has helped you make a more informed decision — or if it fell short — we want to know. Reader feedback has a direct effect on how we research and update our content.

We appreciate you taking the time to visit this page. We look forward to hearing from you.